Return and refund
Fordyce Fanclub Return and Refund Policy
At Fordyce Fanclub, we strive to ensure that you are satisfied with your purchase. If you need to return an item or request a refund, please follow the guidelines below.
1. Return and Refund Requests
To initiate a return or refund request, you must contact our customer service team. We will review each request on a case-by-case basis.
- Contact Us:
- Email: FordyceFanclub@gmail.com
2. Return Process
Once you reach out to customer service, we will provide you with instructions on how to return the item. Please ensure that the item is in its original condition and packaging.
3. Review and Resolution
Upon receiving your return request, we will review the details and determine if a refund or exchange is applicable. We may require additional information or documentation to process your request.
4. Refunds
If your return is approved, we will process a refund to the original payment method. Please allow [number of days, e.g., 7-10 business days] for the refund to be reflected in your account.
5. Non-Refundable Items
Certain items may not be eligible for return or refund, such as clearance items or personalized products. Please contact customer service for specific details regarding non-refundable items.
6. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part. We recommend using a trackable shipping service to ensure that your returned item reaches us.
7. Contact Us
For any questions or to initiate a return or refund request, please contact our customer service team:
- Email: FordyceFanclub@gmail.com
We appreciate your patience and understanding as we work to resolve your return or refund request.
Thank you for being a part of Fordyce Fanclub!